4 Riverdale Court, Suite 6
Warwick, RI 02886
After hours (401) 886-4288 - (401) 692-2500 bridal suite 10am-2pm (Eastern Time)
(401) 398-7307 or (401) 826-0008 / fax
PLACING AN ORDER:
- All orders must be faxed or emailed to sales@weddingsuppliesunlimited.com
- Customer Service hours are 9:00 am to 5:00 pm Eastern Time at (401) 886-4288 or (401) 692-2500.
- You will be greeted by a courteous and helpful representative each time you call.
- You must have a retail lincense in your state faxed to us to open an account also your first order must be a minimum of $150.00 and there after orders must be a minimum of $50.00.
SHIPPING AND HANDLING:
- Your credit card will be charged for the shipping cost once your order is shipped and a statement will be mailed to you marked "paid".
- SHIPPING charges apply to all orders but are discounted for our retailers.
- Retailers will save between 15% - 50% off the price that is listed for an item (You will save 50% depending on what you order). On wedding gowns and dresses you will save 25%. You cannot use coupons or any other additional savings or discounts from our site to place an order.
- There will be FREE SHIPPING on all NET orders over $1,500.00.
- $4.50 for DROP SHIPPING per address.
- Orders ship by UPS or US Post Office (but not too often). The choice is our decision.
- We also ship UPS Overnight and Second Day this will be an extra charge we will charge your credit card after shipping the order.
- You must file a valid credit card with us.
- We do not ship international for retailers.
- All orders are shipped with invoices with our name "Wedding Supplies Unlimited" but with NO prices. We cannot change this.
BACK ORDERS:
- Items less than $50.00 that are temporary out of stock will be
cancelled once you have been notified.
- Items greater than $50.00 that are temporay out of stock will be back ordered and shipped when available.
- Back orders may be subject to shipping cost.
- If an order is out of stock or unavailable we will notify you by email.
TERMS:
- Accounts with statements over 30 days late are considered
delinquent; no further orders will be accepted until the account
is once again current.
- Delinquent accounts are charged 1 1/2% interest each month until payment are received. If collection is made by suit, attorney fees and collection costs will be added to the amount due. Any credit balances not claimed after 9 months of account inactivity become the property of Wedding Supplies Unlimited.
- You must give us a current credit card number that we will keep on file.
No orders will be accepted until we have this information.
- We accept Visa, Mastercard, Discover, Checks and Money Orders and Business Checks.
- WE DO NOT ACCEPT RETAILERS OUT OF THE UNITED STATES.
RETURNS:
- No returns or refunds on Personalized Items.
- Items that are NOT Personalized may be returned within 30 days of shipment.
- All returns must first be authorized.
- Returns are subjected to a 18% restocking fee.
- You are responsible for paying freight charges on all items returned through no fault of our company.
- Products returned must be in resalable condition. No credit will be awarded for items returned damaged or broken. All returns must be free of price stickers or markings. Any item that is made to order, such as personalized items, are NOT returnable.
PRODUCT RELIABILTY:
- Although every effort is made to ensure that the product you order is as it appears on our site, due to availability of raw materials and the
handmade nature of some items, variations are substitutions may occur.
ENGRAVING:
- Select products are photographed personalized throughout our site.
The engraving style used for each product is noted on each item listed.
- Items that are not shown personalized or that are not noted
being personalized; may be personalized for a fee of $8.00 per
piece for engraving *but exceptions do apply* (example: if you order
a set of 2 flutes the cost of engraving will be $9.00). But 97% of our
products come with free personalization - so there is no charge. we may not be able to engrave all products please email us before ordering.
HOLIDAY CLOSURES:
- Our offices will be closed on Christmas, New Year, Fourth of July, Labor Day, Thanksgiving.
SPECIALS:
- We will notify you by email of any specials of the month or week
so you can offer them to your customers. Please sign up on our email list for these specials.
IMPORTANT * PLEASE FAX THIS INFORMATION*
You must provide us with your full name, company name, address, city, state, zip code, email, telephone number, fax number and your resale license and a valid credit card with the name on the card, expiration
date and the 3-digit number behind the card. You will be assigned a
retailers account number after your account is set-up and this number
must be used on all orders. You may use the images and descriptions
on our site. At this time we do not have catalogs for our retailers but
we will soon.
IMPORTANT INFORMATION *FAXING IN ORDERS* (401) 398-7307
Please include all information needed to complete the order. We are not responsible for any missing information such personalization once the
order has been shipped. You will be notified by emal once your orders
are shipped. If you cannot find a special item that is not on our site
please let us know and we will do our best to find it for you.
Please "Spread the Word" about our site to other retailers. Happy Shopping!!
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