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• Our shopping cart is fully secure thru Paypal. Please refer to our Privacy and Security information.
• Please proofread carefully before submitting your order. You are responsible for the copy you send to us. Please check names and addresses carefully. Verify all information is complete and accurate before submitting your order. We will print exactly what you specify. Our web ordering system is automated. We do not screen or check individual orders except those where the optional consultation and correction service has been requested. Even when the optional consultation/correction service is provided, we will not be responsible for the correct spelling of proper nouns, such as the names of people or places. Please check your work carefully before submitting your order.  Personalized items are non-returnable and non-refundable.
• Computer monitors display colors differently. The actual color of our products and inks may be slightly different from that which is displayed on your monitor. 
• Paper products may vary slightly in color and weight, from one mill lot to the next. A product ordered today may vary slightly in color or weight from the same product ordered previously.
• Items may occasionally go out of stock after you have placed your order, but before it is manufactured. There may be other orders ahead of yours, and we will not begin printing your order until we have enough stock available to complete it in one press run. We order stock regularly from our suppliers, and work hard to ensure an adequate supply of stock available to meet our customer's demands. Whenever we are holding an order, waiting on the arrival of stock, we pay particularly close attention to event dates printed on your order, and make efforts to contact any customer who may suffer from time constraints exacerbated by delays due to stock issues. The Company complies with FTC regulations concerning order fulfillment and customer notifications, but is not responsible for inconveniences caused by minor delays.

Shipping - Domestic & International:

• We ship your order via reputable carriers UPS or USPS this is our decision we will ship the cheapest and fastest way possible. Standard UPS delivery generally requires several days for your order to reach its destination.  USPS Proirty Mail takes 2-3 days in most areas. 
• Shipping and Handling (S&H) will be added to the total of your order. S&H is calculated based upon the total dollar value of your order. It is impossible to calculate or bill the actual shipping amount before your order is manufactured, packaged and shipped. What you pay for S&H is very close to our actual cost. Unlike many of our competitors, we do not design our shipping tables to be profit centers.
• We will ship to any addresses in the continental United States, including APO's and FPO's. We can also ship to Alaska, Hawaii, Puerto Rico, and Canada, for an additional fee. Rush Shipping is  available outside the contiguous United States.  If you require other international shipping, please email or call our customer service department. Contact information is available on the Customer Service page of this web site.
• We accept sales outside the United States (Extra shipping fees apply please email us before placing you order). All charges are in U.S. dollars. We will charge your credit card for extra shipping cost and insurance before we ship out your merchandise  We will ship the cheapest way unless you specified another preference to ship.  The recipient of the package is responsible for credit card exchange rates, delivery fees, brokerage fees, customs fee, and any and all taxes imposed by government authority, except those expressly collected by this web site.     
• UPS  cannot deliver to Post Office boxes. Please provide us with a physical street address for these carriers. You may specify a PO Box if you normally receive mail at a PO Box, however we must have a physical street address in addition to your PO Box information, in case we elect UPS delivery.  We are not responsible for delays in delivery that are caused by not having a physical street address.  International orders will be shipping by the United Post Office by Airmail or Letter Post plus there will be an extra handling fee for international orders.
• For safety and security, it is often advantageous to ship your order to a commercial address. Carriers sometimes leave packages unattended, or with a neighbor, if no one is home when delivery is attempted. These packages can be lost, forgotten or even stolen. We are not responsible for the loss of your order by failed delivery. Nearly all our shipments can be tracked from our manufacturing facility to the delivery address. For your security, we suggest you specify a commercial address, if possible, for delivery during normal working hours.
• We try to keep our customers happy if you have any questions please call 401-886-4288.

 Payment

• We accept Discover, American Express, MasterCard and Visa credit cards, Paypal, Checks. The security of your account numbers is assured. See our Privacy and Security information.
• All prices and payments are in U.S dollars.
• Rhode Island orders will include a 7% sales tax. This will be added to the total of your order.

Changes or Cancellations 

• Printed or Personalized Items: Your order begins processing automatically as soon as it is submitted. It will be placed into our production system within hours of its submission.  You will receive an order verification email immediately after submitting your order. Please check it carefully. If you need to make changes to your order, you must notify us immediately (within 8 hours). We will not make changes to, or cancel orders, for printed or personalized products, that have already been placed into our production system. You will be charged for the original order, as we will have expended labor and materials per your instructions.
• To avoid change or fees, please check your order carefully prior to submitting it.
• NO RETURNS ON PERSONALIZED ITEMS OR ACCESSORIES - NO EXCEPTIONS! No returns on international orders. They must be recieved in the same condition they were shipped or NO REFUNDS will be issued. 
• If you are not completely satified with your purchase return it within 14 days to our store and get your money back.  Minus Shipping fees and Sales Tax.  Items must be in saleable condition when returned or we will accept the return.  A sales receipt is required or no refunds. No refunds on wedding gowns, dresses or invitations.  No refunds on personalized

Manufacturing Time 

• Each personalized order is individually handcrafted by our trained staff. Please allow us the adequate production time needed to produce your order with the highest quality standards.
• Personalized accessories are usually manufactured and shipped within one (1) week of receiving your order. The time required will vary dependent upon the volume of work we have at any given time.
• Order Early: All orders are manufactured as quickly as possible, but heavy work volumes that occur from time to time may cause delays.

Problems With Your Order 

• We do not accept returns on items that have been personalized. All sales are final. We work hard to insure your complete satisfaction. We shall not be liable, in any way, for consequential or inconsequential damages or losses sustained, or aggravated, by any errors, omissions or delays in the manufacture or shipping of your order, except as defined within this statement of Terms and Conditions. You will receive your refund but not the shipping fees or Paypal fees associate with the transaction for any unused items that are not personalized you will have 30 days to return your purchase after that date we will refund your money.

Our Guarantee
We guarantee our personalized products and accessory items to be free of manufacturing errors or product defects. Ordering Alternatives


We also accept orders by website, email, fax or phone. See the Customer Service page of this web site for additional information concerning alternative ordering methods.